Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job Summary
Training Specialist is responsible for managing both the strategy and operational delivery of both theoretical and practical training to new and existing Ground Operations employees at the Airport. As a subject matter expert for their designated client(s) and operational areas, the training specialist ensures that training programs are engaging, effective, and aligned with approved operating procedures, processes, and policies, meeting the quality standards set by Swissport and our clients.
Your activities
- Deliver high-quality Swissport and client training programs, covering theory, practical training, buddy shifts, and competency-based assessments, ensuring a safe learning environment.
- Ensure compliance with WH&S Act, CASA, OTS regulations, and company policies. Promote safe manual handling practices and promptly report safety/security issues.
- Manage training records accurately (paper and electronic), conduct reviews, and track training hours diligently.
- Monitor participant performance, provide feedback, and document training issues as needed.
- Engage in professional development activities, maintain knowledge proficiency, and enhance the training experience.
- Review and continuous improvement of training functions, aligning with both clients and internal stakeholders.
- Identifying training gaps and developing training plans to ensure the operation can run effectively.
- Foster effective communication with Training Coordinators, managers, supervisors, stakeholders, and client representatives.
- Support operational compliance with training requirements and contribute to developing new training materials.
- Demonstrate leadership in safety, compliance, and learning, promoting a positive training environment.
Your profile
- Extensive experience in an operational role preferrable within transport
- Strong understanding of WH&S responsibilities in a training environment.
- Accurate record-keeping skills.
- Proficiency in Microsoft Office and Google applications.
- Intermediate office administration skills.
- Previous experience in a training role
- Ability to develop others through coaching.
- Experience maintaining training records.
- Strong interpersonal and leadership skills.
- Commitment to safety, integrity, and fairness.
What we offer
- On-site employee parking available.
- Opportunities for career advancement.
- Accrual of annual and personal leave.
- Comprehensive training and ongoing support provided.
- Paid training ranging from 2-4 weeks depending on the airline.
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at Swissport Careers to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!
Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.
